Privacy
This notice explains how Apricity ENT Care, the practice of Dr. Adip K Shetty in Bandra, Mumbai, handles personal information collected through this website. It was last updated on 28 October 2026.
Questions about your information: shettyadip@gmail.com, or the appointment lines +91 99302 48861 and +91 99307 78861.
Who is responsible
Apricity ENT Care decides why and how this information is used. The practice address is on the contact page.
What we collect
The appointment form prepares a WhatsApp message containing the details you choose to share with the clinic.
It asks for your name, contact number, preferred clinic, day and time of day, and the area and issue you want assessed. The final step shows a preview. Choosing Continue to WhatsApp passes the draft to WhatsApp. Review or edit it there, then tap Send to deliver it to the clinic.
The form does not ask for Aadhaar, a date of birth, reports, or file attachments.
The site counts clicks on calls, directions and appointment buttons. Those counts do not include your name, your phone number, or the text of a request. The website records a WhatsApp handoff as a click, not as proof that a message was sent. Technical logs may include network information used to protect the site from abuse.
The current appointment form does not save your draft to the website’s database or email it to the clinic. Older website request references may remain in the tab until it closes. A note that you have already seen the opening animation is stored on this device until you clear site data. The site does not set advertising cookies and does not use session replay.
Why we use it
The clinic uses the message you send to arrange your consultation and contact you about it. Entering details on the website does not send a request. You must tap Send in WhatsApp. An appointment is confirmed only when the clinic agrees the day and time.
You can withdraw permission to be contacted by emailing shettyadip@gmail.com or calling the clinic. A request already sent may still be used to reply to you.
Who receives it
WhatsApp processes the draft when you open its service, under its own privacy terms. Clinic staff receive the message when you send it. The current form does not also submit a database or email request. If you previously used the website’s direct submission service, those earlier records may remain with the clinic’s database and email providers.
We do not sell personal information, and we do not share it with advertisers.
How long we keep it
Messages sent to the clinic, and any earlier website requests, are kept for as long as the clinic needs them to arrange the visit and keep a record of the enquiry. You can ask for it to be corrected or deleted by email. Some records may need to be kept where a consultation goes ahead and a clinical record is opened. That record is then part of your care, not only of this website.
Your choices
You may ask for a copy of the information this website holds about you, ask for a correction, ask for it to be erased, or name someone to act for you. Write to shettyadip@gmail.com. If you are not satisfied with the reply, you may approach the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
A parent or guardian may send a request for a child. The website is not directed at children.
Emergencies
This website is not monitored for emergencies. Call +91 96195 68989.